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Terms of Service

Overview

This website is operated by The Outdoor Lifestyle. Throughout the site, the terms "we," "us," and "our" refer to The Outdoor Lifestyle. The Outdoor Lifestyle operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). The Outdoor Lifestyle is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

Section 1: Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2: Our Products

We have made every effort to provide an accurate representation of our products in our online store. However, colors or product appearance may differ from how they appear on your screen due to your device and its settings.

We do not warrant that the appearance or quality of any product you purchase will meet your expectations or match how it was depicted in our online store.

Product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time, and may limit quantities offered to any person, geographic region, or jurisdiction, on a case-by-case basis.

Section 3: Orders

When you place an order, you are making an offer to purchase. The Outdoor Lifestyle reserves the right to accept or decline your order for any reason, at its discretion. Your order is not accepted until we confirm acceptance, and we must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at the time of order.

Your purchases are subject to return or exchange solely in accordance with our Refunds & Returns Policy.

You represent and warrant that your purchases are for personal or household use, and not for commercial resale or export.

Section 4: Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed, as set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices in our online store may differ from prices in physical stores or other online stores operated by third parties. We may offer promotions from time to time that are governed by terms separate from these Terms. If there is a conflict between promotion terms and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases, and to promptly update this information, including your email address and payment details, so we can complete your transactions and contact you as needed.

You represent and warrant that: the payment information you provide is true, correct, and complete; you are authorized to use the payment method provided; charges incurred will be honored by your card issuer; and you will pay all charges at the posted prices, including shipping, handling, and applicable taxes.

Section 5: Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Section 6: Intellectual Property

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and their design, selection, and arrangement, are owned by The Outdoor Lifestyle, its affiliates, or its licensors, and are protected by Canadian and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Nothing in these Terms grants any license or right to you under any patent, trademark, copyright, or other intellectual property of The Outdoor Lifestyle, Shopify, or any third party, except as expressly provided. Unauthorized use of the Services may violate federal, provincial, and international intellectual property laws. All rights not expressly granted are reserved by The Outdoor Lifestyle.

The Outdoor Lifestyle's names, logos, product and service names, designs, and slogans are trademarks of The Outdoor Lifestyle, its affiliates, or licensors. You must not use these trademarks without our prior written permission. Shopify's name, logo, and related marks are trademarks of Shopify. All other names, logos, and marks on the Services belong to their respective owners.

Section 7: Optional Tools

You may be provided access to customer tools offered by third parties as part of the Services, which we neither monitor nor control.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or endorsement, and we have no liability arising from your use of optional third-party tools.

Your use of any optional tools offered through the site is entirely at your own risk, and you should review the terms of the relevant third-party provider before use.

We may, in the future, offer new features through the Services, which will also be considered part of the Services and subject to these Terms.

Section 8: Third-Party Links

The Services may contain materials and hyperlinks to third-party websites, including embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you access.

We are not liable for any harm related to your access of third-party websites, or your purchase or use of products, services, or content from them. Please review third-party policies carefully before engaging in any transaction. Questions or complaints about third-party products should be directed to that third party.

Section 9: Relationship with Shopify

The Outdoor Lifestyle is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with The Outdoor Lifestyle. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and The Outdoor Lifestyle, including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from your purchases and transactions with The Outdoor Lifestyle.

Section 10: Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit will be transmitted to and shared with Shopify, as well as third parties that may be located in other countries, in order to provide services to you. Review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.

Section 11: Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial use.

You represent and warrant that: you own or have all necessary rights to your Feedback; you have disclosed any compensation or incentives received in connection with it; and your Feedback complies with these Terms. We are under no obligation to keep your Feedback confidential, to compensate you for it, or to respond to it.

We may, but are not obligated to, monitor, edit, or remove Feedback we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms.

You agree that your Feedback will not violate any third-party right, including copyright, trademark, or privacy rights, and will not contain unlawful, abusive, or obscene content, or any virus or malware. You may not use a false email address or otherwise mislead us as to the origin of your Feedback. You are solely responsible for the accuracy of any Feedback you provide, and we assume no liability for Feedback posted by you or any third party.

Section 12: Errors, Inaccuracies, and Omissions

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such errors and to change, update, or cancel orders based on inaccurate information at any time without prior notice, including after an order has been submitted.

Section 13: Prohibited Uses

You may access and use the Services for lawful purposes only. You may not use the Services to: engage in any unlawful or malicious purpose; violate any applicable regulations or laws; infringe on our intellectual property or that of others; harass, abuse, or harm any person; transmit false or misleading information; send unsolicited advertising or spam; impersonate any person or entity; or engage in conduct that restricts or inhibits others' use of the Services, or that we determine may harm The Outdoor Lifestyle, Shopify, or other users.

You also agree not to: upload viruses or malicious code; reproduce, duplicate, or exploit any portion of the Services; collect or track others' personal information; spam, phish, or engage in similar practices; use bots, scrapers, automated tools, or AI agents to access the Services; or interfere with, bypass, or circumvent our security or access-control measures. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine you have violated these Terms.

Section 14: Agents

This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with the Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity, and that can operate on a device without direct supervision.

No Agent may access, use, or interact with the Services unless it identifies itself and operates strictly in accordance with the requirements below, and no Agent may access the Services if we have requested that it refrain from doing so.

We may limit, including through technical measures, whether and how any Agent accesses, uses, or interacts with the Services.

Agents must: identify themselves in all HTTP/HTTPS requests by including "Agent/[agent name]" in the request's user agent string; not conceal or obfuscate that access is from an Agent, including by mimicking human behavior or bypassing CAPTCHAs; respond truthfully to any prompt seeking to determine whether interactions are from a human or a computer; and not circumvent any measure intended to control how Agents access the Services.

Section 15: Termination

We may terminate this agreement or your access to the Services, in whole or in part, at our sole discretion and without notice, and you will remain liable for all amounts due up to the date of termination.

The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive.

Section 16: Disclaimer of Warranties

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services.

Except as expressly stated by The Outdoor Lifestyle, the Services and all products offered through them are provided "as is" and "as available," without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not allow the disclaimer of implied warranties, so this disclaimer may not apply to you.

Section 17: Limitation of Liability

To the fullest extent provided by law, in no case shall The Outdoor Lifestyle, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or those of Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, or replacement costs, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Services or any products procured through them, or any other claim related to your use of the Services, including any errors or omissions in content, even if advised of the possibility of such damages.

Section 18: Indemnification

You agree to indemnify, defend, and hold harmless The Outdoor Lifestyle, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees, arising from your breach of these Terms, your violation of any law or third-party right, or your access to and use of the Services.

We will notify you of any indemnifiable claim, though a failure to promptly notify will not relieve your obligations unless you are materially prejudiced. We may control the defense and settlement of such claims at your expense, but will not settle any claim requiring non-monetary obligations from you without your consent. You agree to cooperate in the defense of indemnified claims, including by providing relevant documents.

Section 19: Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will nonetheless be enforced to the fullest extent permitted by law, and the unenforceable portion will be severed, without affecting the validity of the remaining provisions.

Section 20: Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms of Service, along with any policies or operating rules posted by us, constitute the entire agreement between you and us regarding your use of the Services, superseding any prior agreements or communications, whether oral or written, including prior versions of these Terms.

Any ambiguities in the interpretation of these Terms will not be construed against the drafting party.

Section 21: Assignment

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

Section 22: Governing Law

These Terms of Service, and any separate agreements under which we provide you Services, are governed by and construed in accordance with the federal and provincial laws of Ontario, Canada, without regard to conflict of law principles. You and The Outdoor Lifestyle consent to the exclusive jurisdiction and venue of the courts located in Ontario, Canada.

Section 23: Headings

The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

Section 24: Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of the Services after changes are posted constitutes acceptance of those changes.

Section 25: Contact Information

Questions about these Terms of Service should be sent to:

Business Name: The Outdoor Lifestyle

Email: info@theoutdoorlifestyle.com

Phone Number: (365) 360-3096

Business Address: 2302-1000 Portage Pky, Vaughan, Ontario, Canada

Business Hours: Monday to Friday, 9:00 AM - 5:00 PM EST

We aim to respond to inquiries within 24 to 48 hours.